Did Your Product Get Seized By Customs?

In the event your item is detained by customs due to the high-quality and realistic appearance of our toy guns, you may receive a seizure notice. Should this occur, please photograph the seizure document and forward it to our email. We will then process a full refund to ensure you are not at a financial loss.

There are instances where the actions of customs may seem unclear. In such cases, we encourage you to contact the customs office directly, referencing the details provided in the seizure notice, to request the release of your toy gun.